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Discharge Gift and Logo Program FAQ

What is the turnaround time once I place my logo order? 

The production lead time is 10-12 weeks from the time that we receive your down payment.


Do you require payment before you place our order?

As these are customized items, we do require a 50% down payment.

 

What do you consider “complex embroidery”? 

If your logo is beyond 2,050 stitch allotment, additional up charges may apply.


Is there a minimum order requirement? 

We do have a minimum order requirement of 264 pieces per color/per fabric for all customized orders.


Can you provide an estimate for the total order prior to ordering? 

Certainly, if you can provide us with the quantity you are looking to order, we will be happy to send you a quote.


How many units come in a case? 

Our logo products come in cases of 12.


What are the shipping charges? 

That depends on how you prefer us to ship your logo order.  We have flat rate shipping costs based on quantities being shipped.  However, we always welcome 3rd party shipping accounts.

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