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Returns and Exchanges

You may return any product purchased from halosleep.com within 30 days from date of shipment. To be eligible for return, items must be in their original packaging and not been worn, washed or used in any way. Please contact Customer Service with any questions or concerns. Returns must be shipped prepaid and your return shipping cost is not reimbursable.  Upon receipt of your return we will credit your account or issue a refund check for all eligible product returned. Outbound shipping cost will not be refunded. 

Still have questions?  Please Contact Us.

HALO Customer Service
Phone
: 1.888.999.HALO
Available: Monday-Friday 8am-5pm CST.
Email: customerservice@halosleep.com

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