We currently ship to the 50 United States, Washington, DC and all Canadian Provinces. We offer convenient flat-rate shipping of $5.00 per order to all orders shipped in the United States and Canada. Your order will be processed and ship within 3-5 days. You can expect delivery in approximately 7-10 business days. Orders shipping to Canada may take a few extra days due to customs clearance. If you would like to receive your items more quickly, please place your order over the phone at 1-888-999-HALO.
For orders outside of the United States and Canada, please contact us at 1-888-999-HALO (4256). Shipping costs will be calculated based on your location. For orders outside the United States, customers will be responsible for any customs, brokerage fees, and taxes.
Order History and Tracking
To track your package just sign in and click on My Account. In your account you will see order history by date or by order number. You can browse your order history and track the status of your orders. Tracking is real-time and will show information provided by the carrier.
Shipping Policy for the Hospital Safer Way to Sleep® Initiative
Shipping charges apply for all orders through our HALO® Safer Way to Sleep® Hospital Initiative. Shipping charges will be provided to you by a HALO Customer Service Representative. Flat rate shipping as advertised on halosleep.com does not apply.